Help & Support

Contact Us

We are open Monday to Thursday 8.30am-5.00pm and Friday 8.00am-4.00pm. Call us on 01977 337275, or email


You can find out answers to common questions about our product range and services. For more information click here.


We offer FREE UK Delivery on all orders provided the order is placed before 3pm Monday to Thursday or 2pm on a Friday. Express Next Day Delivery is also available. For more information click here.


You have 14 days from receiving your goods to decide if you wish to keep them. If during that time you change your mind and would like to return, you will be required to get in contact with us at the earliest opportunity. For more information click here.

Product Reviews

We pride ourselves on our customer service and have received thousands of glowing reviews from our happy customers.  For more information click here.

Product Guarantee

All Lumily products come complete with a two year guarantee as standard. For more information click here.

How to Use

Usage instructions are available for all of our products and can be downloaded from the product page alongside a handy specification guide.

Terms & Conditions

A full and concise list of our terms and conditions of sale is available online. For more information click here.

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