Where is my order?

You should receive an email when your item(s) have been dispatched. Please contact our UK customer service team on 01977 337275 or email us if you need assistance with your order. We are available 8.30am - 5pm Mon – Thurs and 8am – 4pm.

What delivery options do you offer?

Lumily devices come with free delivery as standard. Next day delivery is also available at a cost of £3.95

Is my Lumily device secure in transit?

Lumily devices are packaged safely and securely and are delivered by our reliable courier.

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